About BXB

How do we do it

Your Warehouse

BXB warehouse in your country

Customs

Sorting hub in destination country

Pick-up Point

Parcel Locker

Home delivery

Recipient

Your Warehouse

BXB warehouse in your country

Customs

Sorting hub in destination country

Pick-up Point

Parcel Locker

Home delivery

Recipient

What we offer

Worldwide delivery

Customs clearance
Home delivery, Pick-up Points and Parcel Lockers
Well-known and reliable Last Mile partners
Integration via Shippy Pro, Consignor, Magento, API
Fair delivery cost

Why choose us

Your success is our goal

Extensive network all across the world

Choose a Last Mile option:

Delivery to one of 20 000+ Pick-up Points or Parcel Lockers
Home delivery

Excellent customer service

We know what it’s like to be waiting for your parcel to come. We've done everything possible to create convenient customer support for your customers to ask any questions whenever they need to.

Customs clearance is our duty

BXB ensures smooth customs clearance. We’ll take care of collecting your customers’ personal data and preparing all the necessary paperwork for customs.

We speak your language

Our team consists of managers dedicated to specific regions. That’s why we can speak to you in your language and understand your region's specific features.

Customer journey

1. Your customer purchased goods from your website and chose a suitable Pick-up Point, Parcel Locker, or ordered Home delivery.

2. The customer gets a tracking number. They can monitor the parcel’s status on our website.

3. We’ll request your customer’s personal data if it’s needed. BXB is an official personal data operator.

4. If necessary, our Customer Support team will consult your customer via online chat, e-mail or by phone.

5. We’ll send a text message when the parcel is at the Pick-up Point or the Parcel Locker. Or call twice if the customer chose Home delivery.

6. The order is ready to be picked up. If you enable the international returns option, the customer will be able to return goods at a Pick-up Point or a Parcel Locker.